Trennder Advanced Scaling

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Refund Policy: Customers of Trennder Shopify Agency, a web design service, can receive a refund under the following conditions: The customer is dissatisfied with the delivered web design service. The web design service does not meet the agreed-upon specifications. The customer notifies us of the issue within 7 days of the delivery of the service. A refund request is made in writing, detailing the reasons for dissatisfaction.

Shipping or Delivery Policy: As a web design service, Trennder Shopify Agency does not involve physical shipping of products. The delivery of web design services is conducted electronically. The delivery time for web design projects is based on the project scope and is communicated to the customer during the project consultation phase.

Return Policy and Process: Since Trennder Shopify Agency provides digital services, there is no physical product to return. Customers dissatisfied with the web design service can request revisions or modifications to meet their requirements. The revision process is tailored to address the specific concerns of the customer until they are satisfied with the final design.

Cancellation Policy: Customers can cancel web design service subscriptions or projects under the following conditions: Subscriptions can be canceled at any time before the commencement of the next billing cycle. Projects can be canceled with a notice provided 48 hours before the scheduled project start date. To cancel a subscription or project, customers can contact our customer service team via email or phone to request the cancellation.

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